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Privacy Policy

Last updated: September 01, 2020

Why We Collect Information

We at Simnovus are committed to develop and maintain a strong and efficient privacy protection mechanism for all our users. This privacy policy is designed to help users gain a better knowledge of how we collect, use, and protect the information provided by them. We also help them in taking an informed decision while choosing our products.

The Information We Collect

We may collect, process and use the following information about you, your device and how you use it, and this information might include personal data:

  • Details of your visits to a site, including but not limited to, traffic data, location data, weblogs and other communication data, search activities as well as the page, content, software or resources that you access;
  • Information that you provide, which includes information provided when subscribing to the newsletter, chatting with our representatives, requesting further information, reporting a problem;
  • Your IP address, web addresses of the sites you arrive from and go to next and information about your connection, including your device’s browser, operating system, platform type and Internet connection speed;

E-Mail Tracking. Some e-mails that we send use tracking so that we can tell how much traffic those e-mails generate to our Services. We use this information to calculate the open and click rates of our e-mails to try to improve them. Sometimes we use this information to re-e-mail people who did not click the first time or to send additional e-mails at a later date. If you want to be sure that none of your e-mail activity is tracked, then you should “opt-out” of Simnovus’s e-mails, which you can do by using the “Unsubscribe” link in all our e-mails.

Information You Provide And Types Of Personal Data

We collect information that you provide us with your business card or other contact details or otherwise communicate to us. Some Services require that you log in or register and provide personal data. Information requested may include your name, title, company name, mailing address, e-mail address, telephone number. Some registration forms may ask for additional demographic or corporate information, your industry and market segment, work-related records and reports, unique identifiers or may inquire about your preferences and interests. Some fields may be mandatory to obtain the Service requested, while others may be optional.

Should you choose not to complete the form, you may be denied access to certain parts of the website, which means Simnovus might not be able to respond to your request.

Information Generated And Collected Automatically

We use web analytics tools to automatically store usage information, such as the origin, numbers, and frequency of visitors to our site and how they use its contents and components. This data is only used in the analytics tool aggregate and helps us figure out how to provide an optimal experience to as many users as possible.

Cookies. The website uses cookies to track user information, and users can delete cookies from their browsers if they want. However, certain site features might not work correctly if cookies are disabled. There is a marketing automation tool that processes data on our behalf, but access to user data is limited to designated Simnovus personnel only and is never disclosed to any external entity. The website does not ask any user for financial/credit card information at any point of time.

Data Retention

Simnovus will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements. In some circumstances, we may anonymize your personal data so that it can no longer be associated with you, in which case we may use such information without further notice to you.

Policy Updates

We reserve the right to change this privacy policy at any time. Any subsequent changes to our Privacy Notice will be posted on this page. We encourage you to review this Privacy Notice whenever you access the website to stay informed about our information collection and usage practices and the ways you can help protect your personal data. Your continued use of the website after such changes have been notified will constitute your consent to those changes.

How To Contact Us For More Information

If you have any questions regarding this privacy policy or you have a complaint, please feel free to contact us at sales@simnovus.com. We will answer your questions or look into your complaint and work with you to resolve the matter.

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